Privacy

Privacy Policy

Unless otherwise stated below, the provision of your personal data is neither legally nor contractually required, nor necessary for the conclusion of a contract. You are not obliged to provide your data. Failure to provide it will have no consequences. This only applies insofar as no contrary indication is given in the subsequent processing operations. “Personal data” means any information relating to an identified or identifiable natural person.

Server Log Files

You can visit our website without providing any personal information. Each time you access our website, usage data is transmitted to us or our web host / IT service provider by your internet browser and stored in log files (so-called server log files). These stored data may include the name of the accessed page, date and time of access, IP address, amount of data transferred, and the requesting provider. Processing is carried out in accordance with Article 6(1)(f) GDPR, based on our overriding legitimate interest in ensuring the smooth operation of our website and improving our services.

Contact Form / Email Contact

We provide a contact form on our website to allow you to get in touch with us at any time. To use the contact form, you are required to provide your name (for a personal greeting) and a valid email address so we can respond to your inquiry. When you contact us via the contact form, the information you provide, including your contact details and IP address, will be processed in accordance with Article 6(1)(b) and (f) GDPR—either as a pre-contractual measure at your request or based on our legitimate interest in conducting our business.

Alternatively, you may contact us by email using the address provided on our website. In this case, we will process your email address and the information you provide within your email in accordance with Article 6(1)(b) and (f) GDPR to handle your inquiry.
Your data will be deleted no later than three months after receipt unless further storage is required due to a contractual relationship. We do not share your data with third parties unless this is necessary for fulfilling a booking purpose or required by law.

Cookies

Our website uses cookies. Cookies are small text files stored by your browser on your device. When you visit a website, a cookie may be stored on your system. This cookie contains a unique character string that allows the browser to be identified upon returning to the site.
Cookies are stored on your device, so you have full control over their use. You can configure your browser to notify you before cookies are set and decide whether to accept them on a case-by-case basis. You can also prevent the storage of cookies and transmission of their data by disabling them in your browser settings. Previously stored cookies can be deleted at any time. Please note that disabling cookies may affect the full functionality of this website.

You can learn how to manage cookies for the most common browsers at the following links:

Chrome Browser: https://support.google.com/accounts/answer/61416?hl=en
Internet Explorer: https://support.microsoft.com/en/help/17442/windows-internet-explorer-delete-manage-cookies
Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Safari: https://support.apple.com/en-us/guide/safari/manage-cookies-and-website-data-sfri11471/mac

Technically Necessary Cookies

Unless otherwise specified in this privacy policy, we use only technically necessary cookies to enhance the usability, effectiveness, and security of our services. Cookies also allow our systems to recognize your browser across different pages and offer services accordingly. Some functions of our website cannot be offered without the use of cookies. For these, recognition of the browser after a page switch is required. Processing is carried out in accordance with Article 6(1)(f) GDPR based on our legitimate interest in ensuring the optimal functionality of the website and providing a user-friendly, effective experience. You have the right, for reasons arising from your particular situation, to object at any time to the processing of your personal data based on Article 6(1)(f) GDPR.

We use the consent management tool “Real Cookie Banner” to manage cookies and similar technologies (e.g., tracking pixels, web beacons) and related user consents. Details about how “Real Cookie Banner” works can be found at: https://devowl.io/knowledge-base/real-cookie-banner-data-processing/.

The legal bases for processing personal data in this context are Article 6(1)(c) GDPR and Article 6(1)(f) GDPR. Our legitimate interest lies in managing cookie technologies and related consents. Providing personal data in this context is not required by law or contract, nor necessary to enter into a contract. However, if you do not provide the data, we will not be able to manage your cookie consent preferences.

Change privacy settings
View privacy setting history
Revoke consents

You can find more information on our Cookie Policy page.

Data Subject Rights and Storage Duration

Storage Duration
Data will be stored in compliance with statutory retention periods and deleted after these periods unless further processing or use has been consented to.

Your Rights
Where legal requirements are met, you have the following rights under Articles 15 to 20 GDPR:

  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to restriction of processing
  • Right to data portability

Additionally, under Article 21(1) GDPR, you have the right to object to processing based on Article 6(1)(f) GDPR, and to processing for direct marketing purposes. If you wish to exercise your rights, please contact us. You’ll find our contact details in the legal notice.

Right to Lodge a Complaint
Under Article 77 GDPR, you have the right to lodge a complaint with a supervisory authority if you believe that the processing of your personal data is unlawful.

Right to Object
If personal data processing is based on our legitimate interests pursuant to Article 6(1)(f) GDPR, you have the right to object to such processing at any time for reasons relating to your particular situation. If you object, we will stop processing the data unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms, or if the processing serves the establishment, exercise, or defense of legal claims. If processing is carried out for direct marketing purposes, you may object at any time. In that case, we will stop processing your data for those purposes immediately.